This page is for my existing knife clients, news and information about your knives, purchases and orders.
		
			- IMPORTANT! If you are an existing client 
				waiting on a knife and have changed your address, telephone number, 
				email or other contact information, you must let me know! Otherwise, 
				when I've completed your project and I can't reach you, I'll have to 
				sell your project to the public!
- Page Not Found errors: If you've had one of my pages 
			listed in your favorites of your browser (Internet Explorer, 
			Firefox, Opera, etc., or if you are coming to the site from a link I 
			sent you, and are receiving "Page Not Found" errors, 
			please contact me at
			
			jayfisher@jayfisher.com and let me know. It's a big website and 
			sometimes my uploads get interrupted due to the length of time it 
			takes. 
-  You can get anywhere on the site, starting with my Home Page or my
			Table of Contents page. 
- Long term knife care: For all of my clients: Please be sure and keep those 
				knives clean and stored in a dry place, and NOT in the sheath. I talk 
				about that in great length on my
				knife care page here. 
				Here's a clip from an email I sent to a client detailing how to care, 
				long term, for his knives: 
				
					These stainless steels have carbon in 
				them and are NOT stain or corrosion proof, only 
					corrosion resistant. They need access to dry air, 
				and need waxed occasionally; a light coating of Renaissance wax is 
				perfect for display pieces. Don't leave fingerprints on them, even dry 
				ones, especially long term (there are acids in hands and fingers). 
				Don't store them in the sheath! And if you put them in a case, desiccant 
				is always a good idea, and always occasional waxing. Wax what you've got 
				right away with Renaissance Wax available through numerous 
					suppliers online. One 200 ml can will last you the rest of your life, 
				as you only put a tiny bit on. Rub out with an old cotton tee shirt (a 
				clean and dry one that has not been washed with fabric softener). 
			 
- Knife storage and display: I often wonder how 
				you've stored your custom knives. Are they in a safe, a drawer, or a 
				box? It's always interesting to me to find out how a few knives become a 
				collection and then a client has to have a place to put them, hopefully 
				where he can enjoy them. Some of the storage ideas in action are: 
				credenzas, china cabinets, glass-topped coffee tables, and safes. A very 
				neat idea is a locking mechanics tool drawer cabinet. These cabinets are 
				getting better made and less expensive every year, they now have stainless 
				steel models that offer some worthwhile security. If you want to go for 
				a wood look, perhaps a wooden carpenter's tool cabinet would look great, 
				with lined drawer bottoms and made from hardwoods, this would be a great 
				way to store your custom knives and sheaths. Give me your ideas if you 
				like and I'll post them for others.
- Your knives and their value: If you've bought 
				knives from me, you probably realize that your knives are worth more 
				today than when you bought them, in some cases several times more! This 
				is because popularity of my work continues to grow, and I know that is 
				because of you, my knife clients. Sure, I'm always trying to improve on 
				every knife or project, but I could do none of this without your 
				patronage and support. Thank you!
- Pictures on this website and your monitor: As I 
				continuously update the site, I'm trying to go to a larger picture format overall. 
				I've received some great feedback about the larger pictures, and since 
				most users are going to larger monitors, it makes more sense to have 
				big, clear photos. I'll get some comments about having to scroll around 
				to see the pictures from people who have smaller monitors, but the hard 
				truth is most of my clients have substantial monitors and prefer large, 
				clear photos, and you are who this site is made for. I'm taking 
				some time to update and enlarge the older knife photos too. Some of 
				these were put on the site back in the mid-1990s when the internet 
				was in its infancy, and bandwidth and download times were critical, 
				so the pictures were kept small. If I have larger images, I'll put 
				them up.
- Order times: As you've probably noticed, my 
			order times have increased. Some 
			are questioning whether or not to order a new knife or to wait 
			for the possibility that one that interests them may come up for 
			sale in my regular new inventory. They might think that perhaps 
			orders and interest will taper off, and then would be a better time 
			to order. New orders are continuing to come in, and the order list remains 
			significant, 
			with quotes for new sole authorship knives and 
			knife consultations. I 
				can't make any predictions, and I won't give specific advice, but will 
				do my best to keep making knives!
- Knife sales policy: On inventory knives, I 
				guarantee your satisfaction upon receipt. Please
			click here to see the complete 
				details.
- Shipping: I ship 
			strictly 
				by FedEx. Shipping page here. 
			FedEx has been very good, with zero problems, even on international 
			shipments. With FedEx, you get on time delivery, tracked from point 
			to point, and full insurance and you can even schedule a delivery to 
			suit your own schedule! This is, simply the best way to ship 
			and you deserve that.
- IMPORTANT! If you are an existing client 
				waiting on a knife and have changed your address, telephone number, 
				email or other contact information, you must let me know! Otherwise, 
				when I've completed your project and I can't reach you, I'll have to 
				sell your project to the public! I've had to chase a couple clients 
				over the continent with expensive certified letters and unanswered 
				emails, getting disconnected telephones and bad addresses. Please, 
				please, keep me updated!
- Knife Storage, long term. Please avoid the 
			soft, puffy perforated shelf liners when storing your knives long term. I've 
			seen this plastic stuff outgas and stain even the acrylic coated 
			aluminum belt loops on my military and combat knife sheaths! The 
			best material to lay the knives and sheaths on is cotton or felt, clean and 
			dry. 
-  I stopped sending copies of my bio, 
			care sheet, cover sheet, and detailed military care sheet 
			if you have ordered from me before. I realized that some of my 
			clients have many copies of this material, and do not need more. If 
			you are a client and want any of the sheets and inclusions, let me 
			know and I'll get them to you. 
- Be sure to check the
			Publications 
			page periodically; your knife may be featured in print in one of the 
			many publications that feature my work. It would be a good idea to 
			have a copy or two of these stored with the knife, to accompany your 
			investment and provenance. 
- Please
			let me 
				know if you have any comments, or would like me to add any 
				information or topics here. Thanks for your input!